Effective Date: 1/17/2025
At My Mobility Ride, your privacy is our priority. We are committed to safeguarding the confidentiality of your personal information and ensuring compliance with all applicable privacy laws. This Notice of Privacy Practices (NPP) outlines how we collect, use, and protect your personal data.
Information We Collect
We collect personal information directly from you when you:
- Book a ride or service
- Contact us for support
- Join our mailing list
This information may include your name, contact details, pickup and drop-off locations, and payment information. Additional data may be collected as needed to provide specific services or meet accessibility requirements.
How We Use Your Information
We use your information for the following purposes:
- To provide safe and reliable transportation services
- To process payments securely
- To communicate updates and confirmations about your ride
- To improve our services through feedback
We will not use your information for any other purpose without your explicit consent.
Data Sharing and Selling
We do not sell or share your personal data with third parties for marketing or other commercial purposes. Your information may only be shared:
- With service providers who assist in delivering our services (e.g., payment processors), bound by confidentiality agreements
- As required by law, such as in response to a court order or legal process
How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information, including:
- Secure data encryption during online transactions
- Controlled access to sensitive data
- Regular audits and monitoring of our systems
Your Privacy Rights
You have the following rights regarding your personal data:
- Access and Review: Request a copy of the personal information we have about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Restrictions: Limit the way your data is used or shared.
To exercise these rights, contact us at support@mymobilityride.com or call us at 678-255-5195.
Retention Policy
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once no longer needed, data is securely deleted or anonymized.
Changes to This Notice
We may update this NPP from time to time. Any changes will be posted on our website, and the effective date at the top of the notice will be updated. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Contact Us
If you have any questions, concerns, or complaints about our privacy practices, please contact us:
- Phone: 678-255-5195
- Email: support@mymobilityride.com
Your trust is important to us, and we are dedicated to protecting your privacy.